Consumer Protection

Last updated: March 15, 2026

1. Scope

These terms apply to all digital software products and consulting services sold by TonyQ Co., Ltd.

2. Product Description

Products sold by TonyQ Co., Ltd. are digital software licenses (e.g., Redmine plugins), which are non-physical goods. All product features, system requirements, and pricing are clearly stated on the product page.

3. Free Trial

All paid software products include a 30-day free trial period. Consumers can fully evaluate whether the product meets their needs before purchasing. Trial functionality and limitations are described on each product's page.

4. Consumer Protection Statement

Our software products are digital content not provided on tangible media and are delivered as online services. A 30-day free trial is provided for full product evaluation. Once a license key is purchased and activated, the product is not eligible for return under applicable consumer protection regulations for digital goods.

5. Dispute Resolution

If you have any disputes regarding our products or services, please contact us through our customer service channels first. We are committed to resolving issues promptly and fairly.

6. Business Information